deception

Hotel Travel - www.hoteltravel.com
★★★☆☆
3.1
59.0% of users recommend this

Finleyn1987's review of Hotel Travel - www.hoteltravel.com

“deception”

★☆☆☆☆

written by Finleyn1987 on 24/02/2016

thes the worst site can be dealt with it

they puts a very low price and after booking and deducted amount from my card, they tell my the rooms were not available and they offer my other options very expensive

Do not be fooled by the price you get from this site

Hoteltravel's Comment

Written on: 24/02/2016

Dear Finleyn,

Greetings from HotelTravel.com and thank you for your message.

As part of the MakeMyTrip group, which is listed on the NASDAQ under the symbol MMYT, all bookings which are placed and receive a confirmation voucher are secure via allotment. However, we are able to secure a hotel's internal confirmation number should you require it to cross check your booking directly with the hotel. To do this, please kindly place your booking via our website and once you have your confirmation voucher, please kindly forward the 7 digit booking ID to our customer service team and we will send a request to the hotel to provide its internal confirmation number.

Once we receive this, we'll forward it onto you and you can then contact the hotel directly to ensure everything is in order with your reservation.

Thank you for your interest in HotelTravel.com, and if you require any future assistance please do not hesitate to contact us.

Best regards,

The HotelTravel.com Team

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