quick service & helpful, although hard to contact by phone

4.5 / 5
93.0% of users recommend this

Jason203's review of Holiday Gems - www.holidaygems.co.uk


“quick service and helpful, although hard to contact by...”

Written on: 26/08/2014 by Jason203 (1 review written)

dealt with Julie152, the price online was very competitive, however as usual once the telephone call rang to confirm the booking the price had gone up by £17pp. due to flights. this wasn't too bad however the price was not updated on the system over the next few days!!!!, all documentation was sent very quickly to the email address provided. when I needed to contact them direct, the phone just rings out for ages, however if you contact them via email they are rather quick in response time

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