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ypurcell's review of Holiday Gems - www.holidaygems.co.uk



Written on: 13/06/2014 by ypurcell (1 review written)

I Spoke to an agent and was very please with the service she provided, very polite and freindly, she called me back as promised which is a nice touch, feel appreciated as a customer and to match a price I had been quoted with another agency.

She explained everything with me as per the extra charges which then made the holiday a lot more expensive than advertised

There are 2 things that will deter me from booking with you in the future and they are: not having the option to be able to see the prices including the hold luggage. Secondly the charges added on at the end for using a debit card.

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