Just Discovered

Holiday Gems - www.holidaygems.co.uk
★★★★★
4.5
93.0% of users recommend this

Guest's review of Holiday Gems - www.holidaygems.co.uk

“Just Discovered”

★★★★☆

written by on 25/02/2013

Found HolidayGems whilst Googling for a holiday in Egypt. Website very easy to use. Booked our holiday at a good price and then rang them to ask about Extra Leg Room on the plane. Only a couple of small issues - could you please make it clear when putting your payment details in if a deposit is going to be taken or whether full payment will be taken as this is not clear. Also should be made clear that hold baggage will need to be added if required as this was not stated. Might be a good idea to add these options, along with others, on your website when booking and then it's not a shock when it's added on after you've done your booking online.
Adam Hallsworth help us through our booking and was very efficient and came back straight away to me with a couple of questions I had. All booked and confirmed within an afternoon.
Would definitely use again and are now saved in my Favourites!

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