Green Dot Holidays Reviews - www.greendotholidays.co.uk

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★☆☆☆☆

“Glad I read reviews - not what it appears to be!!”

Written on: 12/07/2017 by DaniTeeside (1 review written)

I was about to book what I thought was an amazing holiday, ticked all the boxes, perfect location, 7 nights all inclusive deal and at a price that was (so I thought) unbelievably reasonable. I rang Green dot holidays to be surprised that what appeared to be the price on the website was intact what they offered (going well so far) however, I have always been a little apprehensive about some websites so always do read up prior to confirming booking, (I told the company I would ring them back)… Read Full Review

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★☆☆☆☆

“Rip off don't bother”

Written on: 06/07/2017 by Garrisonfo141 (1 review written)

Agreed price for seven days in cyprus which was £565 for me and my girlfriend . Then give them my card details to pay £300 deposit then pay the rest in august.They promptly took the disposition then 10 mins later a phone call saying the airline price had changed so I would have to pay extra even though I agreed the price of the holiday.not my problem so spoke to customer services no help so asked to speak to a manager surprise surprise in a meeting.will be phoning tomorrow to demand that… Read Full Review

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★☆☆☆☆

“Never Again Avoid at all costs”

Written on: 06/07/2017 by Demetriuse1988 (1 review written)

Phoned greendot holidays to book a holiday in Cyprus agreed a price of £565 for me and my girlfriend.Then the phone call bumping the price up by just over £100 pounds.phoned customer service's​ to vent my angerbut to no avail.asked to speak to the manager but unavailable.will be speaking to him or her tomorrow. This wasa special holiday to propose to my girlfriend and just hope it will be resolved tomorrow. Will update tomorrow with the outcome… Read Full Review

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Ashyash1964's Comment

Written on: 10/07/2017

Phoned the company back and got to speak to a supervisor who offered me a £20 discount which was refused.then told that if I cancelled i would lose my£300 deposit.Not so as they used it to purchase the flights. I know this because I phoned the airline and was told that they had and the flights are booked in my name and can't be cancelled.so with the flights booked i booked a hotel myself.it show's that if you do a little research you won't be ripped off by this company.dont let them think you are stupid and do nothing do a little research and save yourself over£100 and no loss off your deposit .

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Ashyash1964's Comment

Written on: 17/08/2017

Just phoned greendot holidays to cancel my hotel only to be informed that I have to pay the balance payment of £363.of.course i refused. Then i was put on hold as i told them that the deposit i paid had been used to pay for the flights.I know this because I have phoned the airline and this was confirmed.after being on hold i was told that now the cancellation fee for the hotel is £25 per person.big drop from what they wanted 15 minutes ago.for what they have put me through and what they tell you i will not be paying anymore money to them.please be aware that if they take a deposit from you check with the airline as my deposit paid for the flights to which they are mine and cannot be cancelled.if you do have to book with them please do not hand any money over to them until you get the total price for your holiday and watch out for the extras they charge you.my advice would be to go online and sort them out your self it's cheaper i saved over £90 on baggage and transfers

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★☆☆☆☆

“Do not book with this company ”

Written on: 14/05/2017 by Catyianni (1 review written)

Do not go near this company !! They take card details, waste your time going through everything, ring you back in half hour saying price has magically gone up! Even at the beginning when he was going through everything he then quickly said the overall price ( and secretly added 40 quid each) it's only because I checked it properly that he then took the price down the the original price he quoted me. It's a rip off company. Do not go near it. How on earth they havent been shut down is beyond me!!… Read Full Review

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★☆☆☆☆

“Never again!!”

Written on: 09/05/2017 by Ramseyrp158 (1 review written)

Never again would I use this company money grabbing company !! Asked to go Majorca the man then booked Barcelona not ideal for. 2 year old! Won't let me change unless I loose my £200 deposit Now called again to check everything and the stupid man hasn't booked a suitcase even though I paid £60!!!! Absolute joke!… Read Full Review

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★☆☆☆☆

“robin hood should run this company”

Written on: 17/06/2015 by fifiod (1 review written)

booked a holiday with them, never again. Firstly we were told we were flying Glasgow to Barcelona, only when we had booked and paid in full did we find out we were flying Glasgow to luton then on to Barcelona after a 10 hour wait between flights. we were told if we cancelled we would lose 30% of what had been paid as an admin fee. We endured a 135 minute transfer that was supposed to be 75mins, arriving at the hotel at 2am with no food or drink available to us. same on the return journey… Read Full Review

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★☆☆☆☆

“Terrible! Awful! Don't!”

Written on: 29/09/2014 by 465Moran (1 review written)

Do not book a holiday with this company, they sell holidays at hotels they have never visited. Our's was a disgusting rat hole in Turkey, that they said we should have checked out before going! How? By using their site maybe, like we did? The pictures of the hotel are mainly of the hotel next door. When we phoned the emergency numbers one of them was disconnected, the other was answered by a girl who said she was there for agents and not customers and hung up. Don't!Don't! Don't!… Read Full Review

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★☆☆☆☆

“absolute garbage”

Written on: 21/08/2014 by melaniedent (1 review written)

How can I be charged 80 pounds for refusing a holiday that started off at £153pp then jump to £538 then when they call back they want an extra £69 each so when I say NO cancel the whole thing can they then charge me £80 pounds the fxxking cheek of it I will not let this rest  Melanie Dent… Read Full Review

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★☆☆☆☆

“be aware”

Written on: 20/08/2014 by Woodruff467 (1 review written)

After finding price on web site, phoned and agreed the price, after giving bank card details to confirm booking, told there was £50 extra to pay for booking fee. Told them to forget it, I can find cheaper elsewhere. Told me after speaking to Manager could make the booking cheaper, but by now I had lost faith with the company and went elsewhere… Read Full Review

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★☆☆☆☆

“Ripped off”

Written on: 08/08/2014 by DaniaBurke (1 review written)

Wish I had read the reviews before booking, after putting in a search on their web site they came up with a price, when I booked it they wanted to charge me £49 each for transfers (normal in Spain is around £29)when I queried it they 'found' the transfer at £29, after I agreed to all the costs they told me they would call back with confirmation, yes they called back to confirm that the flight wasn't available at the stated cost and they had to 'go direct' to Ryan Air also the hotel wasn't… Read Full Review

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★☆☆☆☆

“worse holiday group”

Written on: 30/07/2014 by Cade80 (1 review written)

Please please do not waste your time and money with this company they take your money and change things they don't call back when asked too they have made my little boys first holiday a very sad time putting me his dad in a different room from him and his other family. Please people I know there cheap but don't used this company pay a little bit more and go somewhere else. … Read Full Review

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★☆☆☆☆

“awful to deal with take your money then change everything”

Written on: 22/07/2014 by LindseyBain (1 review written)

I rang booked filght and hotel after asking 3 times they are avaible and been told yes. 2 mins later the phone call booked flights but not with cheap airline so more money then sorry hotel not availble will have to change. Was told a lot better reivews on trip adviser realy nice hotel so i agreed but yes more money now gone up by around £300. Get home look on trip adviser and as my partner told the "manager" at green dot holidays im not taking my kids on holiday to a fliping (or words to that… Read Full Review

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★☆☆☆☆

“complete waste of time!!! ”

Written on: 30/04/2014 by MrsDCarbis (1 review written)

All we have had is trouble with booking our holiday with greendot holidays. Firstly after being kept on phone for about 1 hour they finally took my payment and said all booked and confirmed.... within 1 hour of being off the phone i had a phonecall back to say i have to go on different dates as there is no seats on flight i booked then demanded an extra £39 each as it was more expensive and even though i paid an extra £50 each for later flight times on origanal dates im now leaving the resort… Read Full Review

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★☆☆☆☆

“Do not use rude & not honest!”

Written on: 22/11/2013 by Bert8 (1 review written)

They called me after I requested a call back, I checked that the online price is the price I will pay? Yes was the reply so I booked and gave my credit card details - he than said the total would be an extra £20 per person for online flight check in (I said if you do not pre-book with ryan air you do not have online check in costs but he refused to believe this) & £10 fees to cover call costs etc! I said why was this not told to me BEFORE they took my payment and his only reply was they have… Read Full Review

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★☆☆☆☆

“Scammers”

Written on: 29/10/2013

Definitely do not deal with this company, as with previous reviews, we agreed and booked and then they wanted £82 extra per person about an hour later! we refused and didnt book, but they have a lot of our personal details and credit card details. I wish I could turn back time. Hopefully this review will save you… Read Full Review

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★☆☆☆☆

“Exactly as reviews had predicted!”

Written on: 17/10/2013 by Shaz222 (1 review written)

Thank you Review Centre! The same thing has happened to us as had been described by other reviewers, but because we'd read the reviews (after booking) we expected the call... and sure enough, they wanted an extra £140!! So we cancelled and booked a better hotel through Thomas Cook for just £80 more! Brilliant!… Read Full Review

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★☆☆☆☆

“Caveat Emptor - A Rip Off”

Written on: 05/10/2013

I booked a holiday with Green Dot. Mark (no way was the accent of a Mark) said they would have to confirm and call me back. The reservations manager called me back stating the flights had gone up and I had to pay an extra £60. I have now booked the exact same holiday, £30 cheaper than with Green Dot and I've not been pressured to pay an additional £60. They are a rip off company - read others reviews saying the same!!!… Read Full Review

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Andelain1960's Comment

Written on: 15/10/2013

Just had the same experience. Called us back to say flights had sold our and that we needed to pay an additional £69 each for flights!!! Told him that is not the way we book our holidays and that I did not authorise the credit card payment. I have had to cancel my credit card as I did not trust that they would not take my money! BEWARE: They get all your credit card details BEFORE they tell you they will call you back !!!

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Shaz222's Comment

Written on: 17/10/2013

Thank you! The same thing has happened to us this evening, but because we'd read your review (after booking) we expected the call... sure enough, they wanted an extra £140!! So we cancelled and booked a better hotel through Thomas Cook for just £80 more!
Brilliant!

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★☆☆☆☆

“dont bother with this company”

Written on: 30/09/2013

after finding a holiday and booking it, paying for it 5 mins later a green dot agent phoned to say the price had increased by £80 i asked them why and was told the flights had gone up,i checked and they had only gone up by £7 so i refused to pay,it seems this is common practice to advertise a holiday at a cheaper price then get customers to pay extra which is not right. … Read Full Review

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Shaz222's Comment

Written on: 17/10/2013

Thank you! The same thing has happened to us this evening, but because we'd read your review (after booking) we expected the call... sure enough, they wanted an extra £140!! So we cancelled and booked a better hotel through Thomas Cook for just £80 more!
Brilliant!

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★☆☆☆☆

“NEVER BOOK WITH GREEN DOT HOLIDAYS ”

Written on: 28/08/2013

NEVER EVER book with green dot holidays. We booked a double bed apartment, but when we got there we were in the worst single room with just matresses on the floor. We rang them up and said they made a mistake but nothing they could do about it. They rang up later on and said we could pay for an upgrade and they would refund us the money. However after paying for the upgrade they have never given us the money back. The staff are not English and very hard to understand. They never ring your back… Read Full Review

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Jetmk's Comment

Written on: 28/08/2013

Hello,

We're very sorry to hear about your issues at the hotel. We rely on our suppliers to ensure that they offer exactly what was booked. If this does not happen, we will always fully investigate any complaints.

Please can you contact us urgently and we will look into this matter.

Assuring you of our best attention

GreenDotHolidays.co.uk

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Jakebrist1212's Comment

Written on: 29/08/2013

Well that is just untrue, because I have contacted you directly about my issue, but all you have done is just back track, lie and be rude on the phone. You are the worst company I have ever delt with. I would recommend anyone to never book with your ever.

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★☆☆☆☆

“dreadful”

Written on: 21/08/2013 by meesh123 (1 review written)

these people are rude aggressive liars ,take your business else where !!!… Read Full Review

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Jetmk's Response to meesh123's Review

Written on: 21/08/2013

Hello,

We're very concerned to read your comments as we do not tolerate any of our staff being rude as you claim.

I'd appreciate it if you could please contact me so we can investigate this matter fully.

Many Thanks
Green Dot Holidays

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