Promised transfer was not made, refund request not answered

Gala Hotels - www.galahotels.com
★☆☆☆☆
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From 47 reviews
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badgala's review of Gala Hotels - www.galahotels.com

“Promised transfer was not made, refund request not...”

★☆☆☆☆

written by badgala on 28/03/2017

I book a recent trip to Kuba and chose them because they offer a free transfer to Habana. I found the rep but he had not transfer, set me up with a very expensive Taxi and said that i would get reimbursed by the main office.
so far i have send about 30 emails with out any response.

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