Good support via call centre

Click here if this is your business
3.2 / 5
60% of users recommend this
Click here if this is your business

Guest's review of


“Good support via call centre”

Written on: 29/07/2013

I have taken several flights with LY both as referrals from tripadvsor and direct online booking and twice needed to liaise by phone due to events beyond their control. On both occasions the call centre were prompt and provided information clearly promptly by phone backed up with rapid email communication reassuring me the my travel plans would proceed, which they did! The call agents were polite, friendly, helpful, identified solutions quickly and backed up the communication with prompt emails and, on one occasion a confirmation call back.

Get Great Holidays Deals From Expedia
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
Great Deals on Expedia