FareBoom Reviews - www.fareboom.com

★★★★☆
3.7 / 5
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Latest Reviews

★★☆☆☆

“No contact w/customer service after an easy purchase...”

Written on: 08/11/2017 by Myqest (1 review written)

(Preliminary Review) To be fair, I can't say that the customer service is poor, as I have never been able to contact the office, and I have had no response to my email. About 10 days ago, I booked a flight from Seattle to Kathmandu using Fareboom. The flight booking process went well and there seemed to be no problems will getting the flight confirmations and e-tickets. When I went into the "traveler information" settings on their website however, I notices a couple of inconsistencies (such… Read Full Review

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★★★★★

“Great price, great flight choices,and great customer...”

Written on: 12/08/2017 by jotraveler (1 review written)

I just booked a round trip flight to Croatia from the U.S.A. for my husband and myself. Everything that was written in the emails and everything that was said by this very kind woman in customer service today alleviated any stress that I have about using this little known (to me!) company. I have already recommended it to my sister who has frequently traveled throughout the world. She was very impressed with my experience, and may use FareBoom for her next trip. I did read the reviews of… Read Full Review

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★★★★★

“Amazing service, cheapest price ”

Written on: 17/06/2017 by Caylee480 (1 review written)

The price was cheapest for the rout I was looking for. Smooth checkout, polite customer service, not bugging you with lots of upsales. Definitely recommended… Read Full Review

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★★★★★

“Excellent experience”

Written on: 01/06/2017

When I booked my trip to Ireland thru Fareboom I was nervous. One, because I had never been to Europe before and, two, because I had never heard of Fareboom before. I took the leap and book my trip. I have to say I am overly impressed with the service I received from Fareboom. I was provided with my initial booking within a few days and I was notified of flight changes without delay. My oringinal booking had me stop over in Boston for a day and a half. At first I thought this was a fantastic… Read Full Review

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★★★★★

“Great Pre-Flight Customer Service”

Written on: 24/05/2017

I got a great price on a ticket from the US to Cambodia - and of course, booked it! THEN saw that there is a change of airports in Japan. I am up to that - and reached out to FareBoom to see if they had any advice or tips. Within just a few hours, I had a response, and some good information for me to be able to plan this next part of my adventure. Great price, responsive customer service, enough information for me to make plans. Who could want for more????… Read Full Review

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★★★☆☆

“fairboom is fair, fast and reliable.”

Written on: 23/04/2017 by AlissonNapier157 (1 review written)

of course the price was my first consideration but the ease of using the site came in close. i didnt like the waiting for 14 hours for my confirmation, one or two hours is ok… Read Full Review

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★★★★★

“Fareboom to Reunite Father with Daughter for First Time!”

Written on: 01/04/2017 by Spacejockey1 (1 review written)

Thanks to Fareboom, I am finally able to Afford the ticket to the Philippines so I may finally unite for the first time with my daughter, who grew up over there. I was stationed there in 86 to 89 and never married her mother however thanks to the internet we were finally able to get in touch and stay connected (at least). The cost for travel has always been extremely difficult for me but Thanks to Fareboom... I am finally able to make this a Reality!! THANK YOU SO MUCH, FAREBOOM...YOU MADE OUR… Read Full Review

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★★★★★

“impressed with level of service and accessibility of...”

Written on: 10/03/2017 by annamae (1 review written)

Booked my flights through Fareboom and they have been diligent about keeping us up to date with airline/flight adjustments. Unlike other booking agencies we have used in the past, we have had quick and effective results when corresponding via email or by phone. Nice to know that there are polite, knowledgable and well spoken people on the other end, willing and able to help when travel issues do arise! Fareboom has been a refreshing change and I would highly recommend them! Great prices, great… Read Full Review

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★★★★★

“Great Experience Choosing Fareboom”

Written on: 03/03/2017 by EllaMcCarty497 (1 review written)

I made a booking late in the evening with fareboom and accidently chose the wrong flight date. I sent an email to customer service explaining my delema. A customer service rep phoned me early the following morning and the correct flight date was booked. I am really impressed with the service fareboom privided. The customer service staff are friendly and very helpful. I highly recommend fareboom and will be telling my friends about my great experience… Read Full Review

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★★★★★

“Great customer service”

Written on: 03/03/2017 by 486Kennedy (1 review written)

I just purchased my tickets for a flight to the Philippines they had the best price. I've had to contact them 3 or 4 times by email just to add some questions about my flight and they got back to me very promptly each and every time. They have been very friendly and helpful to me and once again as I mentioned they had the best price so that's what really drew me in… Read Full Review

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★☆☆☆☆

“These are shammers, pure and simple. The "flights" do...”

Written on: 08/02/2017 by dionysus08 (1 review written)

These are shammers, pure and simple. The "flights" do not really exist, and once they have your credit card information, they change "refund" fees and/or "cancellation" fees. Again, for flights that don't really exist. In typical sham fashion, they delay and delay and delay, and lie the entire time they're doing it. Beware! Don't let these dirtbags take your money or put you through the hassle of trying to get it back. … Read Full Review

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★☆☆☆☆

“Terrible service”

Written on: 25/01/2017 by notthappy1 (1 review written)

I booked a flight for my husband to attend a funeral. My husband received his confirmation email the next day with the wrong dates. His flight was booked for 4 months after the date he required! I phone fareboom and they said no refunds. I simply wanted the right date for his flight. I was told that I could cancel and pay 200.00 and then use use my credit for future travel within the next year. So I paid 360.00 for my flight now tack on another 200.00 and then when I want to rebook pay more for… Read Full Review

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★★☆☆☆

“Customer Service? Zilch! Unfair Trade Practices, Too”

Written on: 16/01/2017

After purchasing two round-trip tickets for two separate trips to Spain (i.e., four round-trip tickets) on FareBoom, I contacted them requesting what I thought would be a rather simple change: Outbound, instead of connecting in Madrid with a flight to Seville, we wanted to end our trip in Madrid. Why? Because the turbulence on on earlier flight was so bad that each of us suffered several panic attacks and needed medical attention. Our doctors prescribed that we bring Emotional Support Animals… Read Full Review

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★★★★★

“Great customer service”

Written on: 04/01/2017 by dmroby (1 review written)

I called customer service with a problem booking which was my fault,they answered quickly and were very polite and professional on the phone. I followed up with emails and once again they responded promptly. I have used Fareboom several times and they provide one of the best deals on flights… Read Full Review

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★★★★★

“Personal and Caring”

Written on: 31/12/2016 by Dulcied (1 review written)

From the first moment of dealing with this company I have had amazing service. On both occasions of dealing with them they were amazing. I had to rush a flight booking and went through cheapflights.ca; because they were the cheapest I expected nothing less but cheap service. NOT THE CASE with Fareboom. They were professional, sharp, efficient and most of all personal and helpful on EVERY occasion. Thank you so much Fareboom for restoring my faith in customer service!! One hint, always… Read Full Review

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★★★★★

“Fast, Excellence, and Agility.”

Written on: 25/12/2016 by Forbes1955 (1 review written)

I am very happy and satisfied with the service provided by the representative that answer my call… Read Full Review

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★★★★★

“Excellence and experienced”

Written on: 23/12/2016

Thank you so much farboom for another great time.since booking with farboom it's always great never a let down and the prices are guaranteed the best when booking.the farboom staff Are experienced in every area so when you book your flight have no doubts fareboom will never let you down… Read Full Review

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★★★★★

“Low airline ticket prices and excellent customer service ”

Written on: 11/12/2016 by Hawkins41 (1 review written)

Fairboom.com is now our favorite airline ticket booking site! We have used several other sites in the past, and found Fairboom to have the lowest prices and the customer service was personal and professional. We had an issue with the flight times being changed to a time that would not work for us and the customer service agent took the time to go over all the options with us and to get the ticket rebooked. We would definitely recommend Fairboom.com… Read Full Review

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Annamae's Comment

Written on: 10/03/2017

This was our experience too!

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★☆☆☆☆

“Worst experience ever - avoid Fareboom”

Written on: 07/12/2016 by Sanaam397 (1 review written)

I booked a ticket on fareboom.com, I entered my credit card info into their system and I received a mail from them that my booking was in process until they recrived the payment confirmation from my bank. Few minute after I received a phone call from my bank for confirm the transaction ( i already one step security before when I have to put a code that I received from my bank) The payment was confirm and few hours later I received an email from fareboom.com with the Valid E-Ticket and… Read Full Review

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★★★★★

“Lily is the best!!”

Written on: 19/11/2016

I had already started booking when I needed to add another person. Lily was great walking me through adding the other person and dealing with flights that were showing as full. She did an incredible job and I could not have gotten through the booking without her! She is the best! … Read Full Review

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