Worst Customer Service Experiece of my LIFE!

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Expedia - www.expedia.com
★☆☆☆☆
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From 1054 reviews
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CashEaton374's review of Expedia - www.expedia.com

“Worst Customer Service Experiece of my LIFE! ”

★☆☆☆☆

written by CashEaton374 on 25/05/2016

They have the worst customer service I have ever experienced. They left me on hold for FOUR, I repeat FOUR hours, and kept transferring me to one supervisor to the next only to be told that I would have to pay $200 ( as much as my ticket originally cost) to make a correction to my ticket ( there was a misspelling). They didn't tell me there would be a fee at the beginning of the call, but after hours of waiting on hold. They were rude, unfriendly and extremely emphatic to my situation. I will never use Expedia again.

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