Help for novice

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3.2 / 5
61% of users recommend this
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Guest's review of Ebookers


“Help for novice”

Written on: 04/02/2014

Being pretty new to booking international travel, I realised with a sinking feeling I had made a mistake on my flights booking. I called the ebookers help number straightaway and was guided through what I needed to do to put my booking right with reassurance, patience, calm encouragement and obviously exactly what steps to take. I will be more careful in the future, but the excellent customer care showed me that mistakes need not be disastrous.

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