Ebookers www.ebookers.com Review

Click here if this is your business
3.2 / 5
61% of users recommend this
Click here if this is your business

Liya's review of Ebookers www.ebookers.com


“The customer service was alright. However, my request...”

Written on: 02/03/2012 by Liya (1 review written)

The customer service was alright. However, my request was not settled.

This Sunday, March 4, I am flying Moscow to New York through Washington. I was trying to make an arrangement that I leave the flight in Washington and just not take the Washington-New York flight. However, I was told that this was not possible (and that in such a case my return ticket would be cancelled) and was told to call the United's customer service. In the United they told me that this kind of request can only be handled through the agency where the ticket was bought.

It makes no sense to me that I cannot leave the flight where I want without risking to loose the return ticket which i have paid for!

Get Great Holidays Deals From Expedia
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
Great Deals on Expedia