WORST SERVICE AND WELL UNORGANISED

★★☆☆☆
1.7 / 5
13% of users recommend this

Reaganp198's review of Cox & Kings www.coxandkings.com

★☆☆☆☆

“WORST SERVICE AND WELL UNORGANISED”

Written on: 17/05/2017 by Reaganp198 (1 review written)

I booked under Bharat Dekho-Himachal Delight package I spoke to multiple people including senior person from COX & KIND for all the issue's we are facing during trip but no one bother to hear you, It's one of the worst tour in my life and words class unorganized company. Team don't bother to return your calls with corrective action but for Cox and king customer is not that much important. We had couple of passengers who had food poising due to worst quality food.Cox and king management must be very good in saling and marking the product but mouth publicity is only key to success in this industry. You people are completely fail in to it. COX and KING Will follow up with you till the time of payment after that they will least bother to update you, yourself have to do all the things including coordinating with driver , hotels , site seeing etc. Tour manager for our trip is one of the pain, he himself was learning and not even come to site to show the way. He has missed couple of spot from intermarry. Please don't spoil your vacation with COX & KING. VERY VERY POOR COMPANY..USELLESS staff

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Coxandkingsindia's Comment

Written on: 26/07/2017

Hi,
Thank you for sparing time to give us your feedback. It is a matter of concern to note that your experience has not been rewarding.
We would appreciate if you can share your contact details and booking or enquiry id for us to assist you in a better way.

Regards,
Team Cox & Kings India

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