C.O.X: Cheapest Of Xtrails - Disgusting & Horrifying tours.

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Kollir's review of Cox & Kings www.coxandkings.com


“C.O.X: Cheapest Of Xtrails - Disgusting & Horrifying...”

Written on: 14/10/2011 by Kollir (1 review written)

We recently went to Rajastan tour arranged by Cox and Kings - HORRIFYING.
COX said it uses min. 3* Hotels, coach either a Volvo or Equivalant.
Choice of Hotels was next to Horrifying. E.g. 'Prithvi palace' in Jaisalmar was really located in a slum area. The bus chosen was a 3rd grade A/C coach, the whole bus shaked horribly as soon as it crosses 50mph, so driver has to come down to 20 and start over again, wasted lot of time in long drives.
Tour Manager fed us lunch at 3:30PM, even after repeated requests that there are elderly sugar patients and children on tour. Planning - as POOR as it can get.
Even after paying for a seat in coach and extra bed, they were not provided. Tour manager brushed off saying he has no intimation, so he is not to be blamed - very irresponsible. When Mumbai office is called, they said they will call back, but never did even after calling multiple times.
Anyone interested, please email me to kollir1@yahoo.com, I can send the pictures of horrifying choice of hotels that COX gave after paying 35,000 for the trip. Please spare yourself by not choosing this tour operator, heard similar horryfying stories from Euope tours too.

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Coxandkings's Response to Kollir's Review

Written on: 21/10/2011

Dear Kollir,

Can you please email us your contact no. on communication.corp@coxandkings.com, along with the following details (Name of the package, Booking Ref No, Date and Location where it was purchased) to enable us to serve you better? We assure you of our best service, as always.

- Team Cox and Kings

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