double charging

Booking.com - www.booking.com
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ddobasad's review of Booking.com - www.booking.com

“double charging ”

★☆☆☆☆

written by ddobasad on 07/04/2017

My wife and I along with our 2 children booked flight and hotel using easy jet site for 3 nights.After booking the flights diverted to Booking.com and put in my stay info. I listed 2 adults+2 children for 3 night, got a rate and booked the room made full payment including the breakfast. the confirmation from easyjet mentioned name of the passengers for flights and hotel but on the email from booking.com shows a booking for one person only,after emailing and calling them they blamed the mistake on me and asked me to provide a screenshot from the booking.
Very poor
Avoid

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