Grapevine Hotel, London Victoria

Booking.com - www.booking.com
★★★★☆
4.2
From 10478 reviews
84.0% of users recommend this

Garretttd183's review of Booking.com - www.booking.com

“Grapevine Hotel, London Victoria”

★☆☆☆☆

written by Garretttd183 on 05/08/2014

Filthy hotel, dust and fluff under the bed. The bed was old and lumpy, room was never cleaned, sheets and pillowcases never changed. I had to ask for clean towels and toilet rolls. I wouldn't board my dog here.

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Booking.comteam's Comment

Written on: 05/08/2014

Hello,

This does not sound good at all. Can you please provide me with your booking number? I would like to follow up regarding your complaint.

Regards,
Lissa
Booking.com Customer Service Team

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