You are going wrong way with your cancellation policy!

4.2 / 5
85% of users recommend this

Guest's review of -


“You are going wrong way with your cancellation policy!”

Written on: 13/01/2014

Dear booking, you should defend your clients, not hotels. Many years I wasn't afraid make reservations with you, now I'm afraid... Do not know day or hour when an e-mail comes to me.... "your booking was cancelled because of error". Yup, You took my money, I make preparation for travel and one day you wrote to me this word - cancelled...

Get Great Holidays Deals From Expedia

Booking.comteam's Comment

Written on: 13/01/2014

Hi there.

I'm sorry you feel this way. Could you please provide your booking number
so that I can investigate further?

Regards, Konstantina Customer Service Team

Reply to this comment
Report this review
Was this review helpful? 0 0
Great Deals on Expedia