You only get to make ONE first impression.

4.2 / 5
85.2% of users recommend this

Guest's review of -


“You only get to make ONE first impression.”

Written on: 27/07/2013

Reserved a Hampton Inn room through It was necessary to drop one day off of reservation. This was confirmed by When I returned home after the trip, Hampton Inn had left a message that I was a "no show" and would be charged for the night. There was no mention of this at check-in. I have now spent two weeks trying to sort out the charges to my credit card. Hampton says the charges are handled by, and can't seem to get it right. It has been about the worst experience I have had in traveling for either business or leisure. This was my first experience with and I can guarantee it will be the last.

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Booking.comteam's Comment

Written on: 27/07/2013


I'm sorry to hear about this. never charges the guest. All payment is taken by the hotel. I would like to look into this situation further. Can you please please post your booking number so that I can assist you?


Regi Team

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