Awful lack of disability support & lack of ability to

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Virginia351's review of Booking.com - www.booking.com

★☆☆☆☆

“Awful lack of disability support and lack of ability to ”

Written on: 05/06/2018 by Virginia351 (1 review written)

correctly read facts
the whole process was a mess i got harrassment from booking.com staff that did not know the law about service dogs in europe, i tried to speak to management and the person I dealt with in customer service was unhelpful and kept me on hold for 35 minutes
the company have been frustrating and inappropriate and when i have asked for management help have been refused. please listen to the phone calls 

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