Bait & Switch

3.7 / 5
72% of users recommend this

Guest's review of


“Bait and Switch”

Written on: 03/04/2014

Bookit's new cruise division called offering a three night cruise for $98 per person plus port charges and gratuities. After weeks of trying to book the cruise with their own cruise booking department, the total price per person was $353. The port charges that they said would be between $50-$80 were really $249 per person. Customer service sucked and I had to file a BBB report to get our original deposits back. I have used Bookit before with similar problems. Being double charged for the same stay etc.. Took 3 months to get our money back. RUN AWAY!!!

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