Long customer service wait times

BookIt.com www.bookit.com
★★★★☆
3.7
From 3126 reviews
72.0% of users recommend this

Guest's review of BookIt.com www.bookit.com

“Long customer service wait times”

★★★☆☆

written by on 15/01/2014

I needed to talk to a customer service rep about canceling my booking and the wait time was cray and it was at 11pm to boot... You guys need some more phone agents.

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Bookit.com's Comment

Written on: 15/01/2014

We apologize for your long wait, and we are actively working to improve our call times. If you need assistance or still need to speak to an agent please email us with your name and booking ID if you have it. Thank you!

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