Solutions Oriented Employees

3.7 / 5
72% of users recommend this

Guest's review of


“Solutions Oriented Employees”

Written on: 16/11/2013

I incorrectly selected my check in and check out date when I booked my hotel. I didn't realize until I arrived at the hotel check in counter. One of your employees corrected my mistake in 5 mins. It was the best experience I have had with a company after I was the one who clearly made the error. Thanks again. Saved my weekend.

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Written on: 18/11/2013

We are so glad to hear that we were able to resolve your problem. We strive to offer great customer service and know mistakes happen, and we are here to always help. We look forward to helping you book again in the future!

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