BEST Customer Service Experience - Bar None

BookIt.com www.bookit.com
★★★★☆
3.7
From 3126 reviews
72.0% of users recommend this

Guest's review of BookIt.com www.bookit.com

“BEST Customer Service Experience - Bar None”

★★★★★

written by on 05/11/2013

My booking failed to show 2 persons. I clicked on confirmation link to modify the booking from 1 person, to 2 persons. Somehow, it made a completely new booking. Long story short, I spoke with a customer rep, she fixed it the double booking within 4 minutes and even apologized for the inconvenience.
That is what I call the BEST CUSTOMER SERVICE!
No hassle. No guilt/blame. Friendly. Speedy. Helpful. Polite.
WOW.

write a review

Bookit.com's Comment

Written on: 07/11/2013

We are so glad to hear our team was able to help. Thank you again and please let us know if you need anything else. Have a wonderful trip!

Reply to this comment
Was this review helpful? 0 0
Report this review

Share this Page

Business Owner?Claim your free Review Centre Star Rating badge now!