flight credit nightmare

3.7 / 5
72% of users recommend this

Guest's review of BookIt.com www.bookit.com


“flight credit nightmare”

Written on: 13/10/2013

My experience with Bookit.com is horrible. I had to cancel a trip due to changes at my husband's job and the hoops I had to jump through to book a new trip were just ridiculous. The flight credit team takes forever to reach a resolution and there was no follow through and also each time I call I got a completely different answer from what the previous rep told me. If it want for the credit I had from the initial trip I wouldn't want to deal with bookit.com again. I am telling all my friends never to use it so they don't go through what we went through.

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Bookit.com's Comment

Written on: 14/10/2013

We understand your frustration and would like to look into this to see what we can do. Please email your name and booking ID to social@bookit.com. Thank you!

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