good inventory, service below average

3.7 / 5
72% of users recommend this

rubytravel's review of


“good inventory, service below average”

Written on: 08/10/2013 by rubytravel (1 review written)

not enough information on web site about property
called support staff, gave her reference number how ever she did not have any information, she was not able to see property listed on web site?? called hotel a week after making reservation ,they did not have any information on file

Get Great Holidays Deals From Expedia's Response to rubytravel's Review

Written on: 09/10/2013

Could you please email with the reference number and name of the hotel so that we may look into this? Clearly there has been some confusion and we would like to fix this so that future Guests do not encounter the same issue. Thank you for your feedback and without you we would not have know this information. Thank you!

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