3.7 / 5
72% of users recommend this

Guest's review of BookIt.com www.bookit.com



Written on: 21/06/2013

False advertisement. Booked a trip and was told via phone that the third night would be free. They charged me full price and would not allow me to cancel or change my reservation without a HUGE penalty. This all happened within minutes of my booking when I realized they charged me full price. I immediately called them and they were very rude and told me that they couldn't do anything about it but charge me full price for one night plus $19.95 if I cancelled. I was so furious, I cancelled and ate the money and booked my trip through expedia. Please use expedia or travelocity. Both are great. Do NOT USE BOOK IT!!

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Bookit.com's Comment

Written on: 25/06/2013

We are sorry to hear about your issues and would love the opportunity to look into them for you. Can you provide your full name or email address associated with the booking so we can research this? Thank you!

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