lousy service

3.7 / 5
72% of users recommend this

Guest's review of BookIt.com www.bookit.com


“lousy service”

Written on: 13/06/2013

We booked a vacation (at a great price)and some family matters came up we needed to cancel the trip. I tried to log in at using my e-mail address they send mail and adds to me and the password they issued and I do not exist. They are forcing me to cancel by phone and charging an additional $25.00 plus $19.99 normal cancelation fee. I asked for 3 days for assistance and was ignored. Buyer beware they are simply out for your money

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