written by on 18/11/2013
I paid £605 (By Bank Transfer) for my ticket to lahore, Pakistan in september 2012 my flight was scheduled for 17 December but later on they cancel my ticket without teling me i Get this know just four days ago from my flight date. Can anybody tell me how can i get my money back.
written by on 13/10/2013
I just want to know exactly wht to do as azzy travel has taken £ 1,985 Never issued my tickets and now I desperately need my Money bck pls I need your help...
written by on 03/10/2013
If you send them a bank transfer you will get nothing from them.
written by on 06/08/2013
I had purchased a ticket from Birmingham to Pakistan I asked to cancel my return flight there is a guy called Aron and he keep saying he sent the case to management and its been weeks I am keep phoning them from Pakistan spent a fortune on call but no result till yet. they are a rubbish company plz plz plz do not buy any tickets with them.
written by on 20/05/2013
I have paid £1400 for two tickets to dhaka, i then cancelled my ticket but they promised me my money back in 19 july but they have not paid me a single money back and on the last day we rang them they said they will pay me back in febuary 2013 but they havnt gave my money back, and they dont answer there calls or any letters we have sent them
written by badghandigg on 26/03/2013
I paid them £600 deposit to travel to Ghana tO SEE MY SICK father with little girl who has been asking of her grandfather. She has not seen him in 4 years. i was about to pay the last amount when alarm bells rang. They promised me a refund at the end of february 2013. They have not sent me a penny. They never pick thier call unless it is a NEW NUMBER never used to call them. they were kicked out of thier office near Heathrow for not paying thier bills.
written by on 25/03/2013
There is a program on BBC that did an in-depth review about them. Don't use them. Also, you may want to take legal action immediately. You may watch it on BBC iPlayer or similar platform. They followed a few people who had been ripped off by Azzy-travel and eventually got their money back. You will have to at least threaten them with legal action. Failing that, you will have to bring them to court. They don't seem to have ever been a real company. They only existed to rip people off. Unfortunately for many people, they succeeded.
Written on: 25/03/2013
My sister was scammed by these idiots, was surprised to see them on BBC today, i immediately emailed the program to see what they can advise, taking them to small claims court or threatening them with it might not work but i'm hoping it does.
Written on: 15/04/2015
Please, I was tricked by azzy flights while I was in the Uk in 2012. I paid a total of £700 for a two way ticket to Nigeria. I reported this to the police and the barclays bank equally but nothing could be done. Please, are you saying its still possible to get my money back?
written by sohailc on 04/02/2013
My wife and I booked some flights with with Azzy travel on 17th Sept 2012 for Pakistan (4 tickets) for travel to Karachi on 12th Dec 2012. A quote for £2900 was emailed to us. We dealt with a person called [name removed]. They sent the details of the bank account and asked us to transfer the money which we did on the 18th Sept. They send us the etickets. On the day of travel (12th December 2012). we rang them just to check that the there was no delay due to bad weather.They told us that our tickets had been cancelled because they had an argument with the issuing agent. They told us that they would book another ticket and to go to the airport immediately for the next flight. When we got (Heathrow) PIA had not record of the booking. We had to come home tired, disappointed and dejected home. We rebooked with another agent. We called AZZY travel and they told us that the refund takes time and it would take some time (six weeks) to complete the refund. It is now well over this time and no refund has been made. We have tried called several times. A person called [name removed] answers the phone and says we need to speak to someone called [name removed]. We have tried several times and everytime we call [name removed] tells us that [name removed] is busy or away. We have reported to action fraud who have logged it. Our bank tells us that because it is bank transfer they can not do anything. Please please please do not book with this agent. We have lost £2900 of honestly hard earned money. I would like to know if others who have been defrauded want to join up forces for joint legal action against this company to get our monies back. Please let me know on this forum and maybe we can work together. Sohail
Written on: 10/02/2013
AGREED.
I had booked flights to dhaka bangladesh with these people back in october ,and was told by them that i would recieve e-tickets within 72 hours of payment.
But obviously after making payment via bank transfer my tickets never arrived.I was given many dates for the tickets to be issued but never arrived.
24th December 2012 i reported these people to police,action fraud,bbc watchdog,trading standards and am still waiting for a refund.Spoken to ata at azzytravel recently and he has given me a date when my money will be refunded but i won't hold my breath.
As for my holiday i had to book tickets with different agent.
Whether i get my money back or not all i want now is to expose these people..
Written on: 11/02/2013
Thankyou I am also determined that the people who run this company to face justice. I have complained to Fraud Action about the inaction and have told them that there are many other people like you and I who have been affected. I dont know if they will make much difference but perhaps we should urge the police to at least follow up the leads. For example if you go on the website you will see that the company directors quit the company recently. surely the police can question them. May it is worth you dropping a line to action fraud as well. I tried asking for a refund by writing to their official address but it seems like they have now left that address. I have also emailed them. I am not sure about the next step do you have any ideas?
Some people have suggested the small claims court but I am not sure if they will take any notice of this since they are not answering any emails or letters. Trying to phone is pointless since ata simplies asks to call back later.
It is a difficult situation but I am sure these guys will be caught sometime. We must keep trying.
Written on: 14/02/2013
Hi,just to say that i have already reported this to ACTION FRAUD.Just recently got a call from police saying they have sent my report to met police.when i phoned them for update i was told i need to phone fraud action for update.I will be doing as soon as i can.Problem is i am a single mum working full time ,so it's very hard for me to make enquiries.
Also i am still on the phone with azzytravel as i have asked for refund date to be emailed to me.It's nearly been a week no email of course.
one thing i did forget to mention is that the poolice said they have a suspect,but need to investigate further before they can do anything.Plus azzytravels HSBC bank account has been closed by the bank itself....
STILL HOPING SOMETHING GOOD WILL COME OUT THIS
Written on: 15/02/2013
Hi
Thanks for the update. I am pleased that the police have contacted you and have a suspect in mind. I will keep you updated from my end. I can appreciate how difficult it is to chase things up when you work full time. I will wait for the police to contact me too.
I emailed the citizens advice and they gave me a link for some free legal advice communitylegaladvice
I will try to do this to see what the legal position. you can do the same if you wish.
will keep you posted.
Written on: 26/03/2013
Your right, a pack off the biggest fraudsters out there, they take your money and run.
Written on: 25/03/2013
Sohail you can get your money back I watch. RIP OFF BRITAN & they were brought up They are based in. Bath Road Longford.UB7 0ED
Written on: 23/03/2013
If anyone knows which police station to contact and who to speak to we can all call them and ask them to take this matter seriously I have tried to contact action fraud on many occasions but they do not seem to answer. I think Azzy Travel has set up another company under a different name and they will committ fraud aganst people in the same way. Please let us know the details of who we should contact in the police. thanks
Written on: 25/03/2013
This has been reported on BBC 1 Rip Off Britain 8.30pm 25/03/2013
Contact them for more details.
Written on: 02/03/2013
Hi,i too is a victim of Azzy travel,I pay them full amount,to travel to the Philippines with my 2 children back in September 2012 after many phone calls regarding my tickets,which they promise that ill have it by January 2013 but still haven't receive a ticket, then they promised to give us a refund by the 28 of February 2013. I've been waited patiently on that money as I was so desperate to see my family back home,we work hard on that money and save it for years,im so disappointed to hear that i can't be able to go home,which i should be flying this month (March) i was dealing with [names removed] so many alias they seems like their using an English name they are full of excuses and rude manners god knows why they haven't caught up yet after all the complaints they had and seems like the police are too slow to find this people out i hate them so much!!!im a mother with 2 young kids i was depressed regarding to this matter and cause lots of lots of arguments in the house with me and my husband,coz i was so impatient to pay them..it's so hard to admit that weve lost that money!!Anyway my husband contacted Hillingdon police who have said it is a civil matter but because they can't trace their address we cannot take them to court,
would u be so kind Jacki786 to let us know which police station is handling your case?so we can report them to the same police station and who is the officer whose dealing ur case?pls email me or pls give me ur contact number. thanks x
Written on: 16/03/2013
HELLO, I WAS A CUSTOMER TOO OF AZZY TRAVEL COMPANY. I HAVE BOOKED THEM LAST AUGUST FOR DECEMBER FLIGHTS FOR ME AND MY TWO CHILDREN. IM SINGLE MUM AND THIS TRAVEL AGENCY PUT ME IN BIG DEBTS BECAUSE OF THEIR FRAUD ACTIVITIES. THEY HAVENT SEND ME E-TICKET AT ALL. MY FLIGHT SUPPOSED TO BE IN DEC 4 AND THEY TOLD ME THAT THEY GOING TO ISSUE MY E-TICKET 2 WEEKS BEFORE MY DEPARTURE. I WAS SO NAIVE BELIEVING THEM AND WAITED 2 WEEKS BEFORE MY DEPARTURE AND WHEN I CALLED THEY SAID THAT THE AIRLINES CANCELLED MY FLIGHT. I ASKED THEM HOW IT WAS CNCELLED WHILST I PAID IT ALREADY, THEY CANT SAY ANYTHING BUT KEEP ON SAYING THAT IN THE COMPUTER IT SAID THAT IT WAS CANCELLED. SO I CALLED THE AIRLINES AND THE AIRLINES TOLD ME THAT WE WERE NOT BOOKED AT ALL THERE. I CALLED BACK AZZY TRAVEL AND THEY SAID THEY GOING TO REFUND IT ON DEC 20.I TOLD THEM I WAS SUPPOSED TO GO ON DEC 4 AND THEY SAID ABOUT THE PROCESSING IN THE BANK. SO I HAVE TO BOOK MY FLIGHT TO ANOTHER COMPANY WITH OF COURSE VERY EXPENSIVE FLIGHTS BECAUSE IT WAS PEAK SEASON ON DECEMBER AND I HAD TO GO IN PHILIPPINES. SO DEC 20 GONE AND THEY NEVER REFUND IT. SO I FOLLOWED IT UP AFTER I CAME BACK LAST JANUARY AND THEY SAID IT WILL BE REFUNDED FEBRUARY 28. NEAR FEB 28 I FOLLOW IT UP, THEY SAID IT WILL BE MARCH 28 THEY GOING TO REFUND IT AND I WAS SO FURIOUS BECAUSE THEY KEEP ON CHANGING IT. AND LIKE MOST OF THE VICTIMS OF AZZY TRVEL, I HAVE CONTCTED CONSUMER ADVICE, ACTION FRAUD, SENT SMALL CLAIM COURT BUT SENT BACK TO ME TWICE BECAUSE "ADDRESSE GONE AWAY" REASON.I REPORT THEM TO BBC ONE, RADIO STATION BUT ALL ANSWER WAS THEY ARE JUST GOING TO CONTACT ME IF THEY CAN HELP. I JUST WONDER, THESE POLICE IN ACTION FRAUD, WHEN ARE THEY GOING TO MOVE AND INVESTIGATE THESE MATTER. I HAVE BEEN SUFFERING SLEEPLESS NIGHT SINCE I WAS CONNED BY THIS AZZY TRAVEL WHICH AFFECT MY BLOOD PRESSURE. I DONT KNOW HOW WE CAN GET IT BACK. SO IF JACKI786 CONTACTED BY THE POLICE, CAN I JOIN YOU AS WELL AS COMPLAINANT OF AZZY TRAVEL PLEASE. IM SURE IF WE REPORT IT TOGETHER THEY WILL (HOPEFULLY) MAKE A MOVE REGARDING THIS. I NEEDED MY MONEY BACK DESPERATELY. AND I THINK WE SHOULD GATHER ALL TOGETHER ND ALL GO TO POLICE STATION AND REPORT THEM!!!!
Written on: 18/03/2016
Hi,
Did anayone manage to get their money back from them- AZZY Travel, as I see the company no
longer exists?
I also have been tricked by this company!
written by on 17/01/2013
Thagendra Bura and Sandip Kumar Magar stop defruading innocent british citizens and pay back charity madu's money back becos there is no hinding place for you.
Written on: 05/02/2013
can you please let me have some more details so we can track these individuals down
Written on: 22/01/2014
I have also been had over by azzytravel and i have reported them, please publicly name and shame these people to protect and preserve genuine and solid companies online
written by on 06/01/2013
bloody people after you pay them the full amount for the service they must given me (e-ticket) nothing...... these people don't have any conscience at all.... i pity you for doing these kinds of foolishness..... money can be earned but you people who don't have a heart at all, you know and will feel the karma in God's time..... i cannot imagine how these people can sleep at night without their conscience haunting them..... i think these people enjoying what they are doing with their victims of crime be aware of this name AZZY FLIGHTS, AZZY TRAVEL, dealing with them cause me a lot of stress and depression for i paid them big amount of money that i worked for single penny of it.........
written by nanayaw on 11/12/2012
Please never book a flight through tis travel agency called AZZY FLIGHT. THEY ARE THIEVES. I paid for a ticket to travel to Ghana but never got the e-ticket on the date they promised to deliver. I cancelled the booking and they promised to refund. A useless guy by name Nigel told me it will take 10weeks for me to get the refund. After 10 weeks he told me the airline has not given my money back to them meanwhile the airline sent me a mail to tell me they did not receive any payment on my behalf from this agency. Foolish Nigel told me that he can get me 50% of the refund if I want. I asked about the other half he told me he cant guarantee that I will get it. He was so excited about the fact that he has succeeded in duping me in addition to the many others. He even asked me to thank him for stealing my money. I know someday, you will be caught. Thieves!!!
written by on 23/11/2012
This Travel agent asked me to transfer the full amout of money to them and they assured me that they would send out the E-ticket as soon as they recieve their money. No E-ticket arrived and I contacted them but they said that it will be 10 weeks to get a refund. I went to their registered office to see someone in person but their was nobody there. I even tried calling them again and they do not pick up the phone when i call so i have used my friends phone and then they answered however they then stopped answering that phone to. I made a big mistake with these people and I hope that anyone reading this will not be scammed into buying a ticket from them. DO NOT BUY FROM THEM.
written by on 09/11/2012
Please do NOT use these guys. I made the mistake of booking a family holidays with azzy flights/ azzy travels. The took my money and promised me an e-ticket which never arrived. A day before we were due to depart I called about the ticket only to be told we no longer have a booking. To secure another booking we need to pay them more money. Azzy ar scamming people. They ask for a bank transfer, please do no do this as you are not protected. Your bank will not return to you money which you have transferred your self. Please report azzy to trading standards and the police. Please avoid azzy!
written by on 09/11/2012
Never use them! Too much to say! Too angry! They are fraudsters!!!!!
written by on 21/10/2012
This fake travel agency will get your money with out booking a ticket. You will pay them to their BANK ACCOUNT and after they received your money they will ask for more. They will promise you for an e-ticket and its a guarantee you will not have it. Refund is impossible they are bunch of liar and con men. They are very, very bad people. PLEASE DO NOT DEAL THIS TRAVEL AGENCY BY ANY CHANCE.
written by on 19/10/2012
Blatant misleading and lies to obtain money. Con men. Avoid like the plague. Will have wait ages for refund. Or go to office to get in person.
written by on 17/10/2012
They will book your flight but insist you pay money in cash to a bank account (in my case HSBC) Once the money has been given - you will get a call saying your booking has been cancelled and you will need to up the money to reserve further. (I managed to book the same flight with another tour operator despite Azzy claiming the seats were all taken up) If you say NO, they will either NEVER pay you back (I've been waiting 3mths) or they offer you an immediate transfer costing £300+ The operators names are made up english names Only Accounts will deal with a refund, they are usually conveniently in meetings or off sick or stuck on a call and never call back UNDER NO CIRCUMSTANCES use this company and join me in reporting them to the Police and all Aviation services
written by EmmaAppiah on 15/10/2012
DO NOT DEAL WITH AZZY FLIGHTS OR AZZY TRAVEL UNDER ANY CIRCUMSTANCES AND DO NOT PAY THEM ANY MONEY TO THEIR BANK ACCOUNT. I am disgusted by the way they have treated this family from sheffield....
written by on 23/08/2012
i would stay clear of these jokers, who do not return calls or are courteous in the way they carry out their business. firstly i booked some tickets, i transfered money in the came day as requestewd, a few days later after no emails had been received i chased them. they forgot to book my tickets and if i wanted them the price had gone up so i still owed them money. i asked for a refund and was told 2 weeks to return money. eventually after a lot of chasing - i.e. ring up and ask for someone, to be told they have left, ring up a few days later and they are working. management do not return calls. this is the usual case for these jokers, have logged a case with the fraud office for de-frauding me out of an admin fee, which was down to their fault. every one who has issues - please report to the fraud office or trading standards
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Scotsblue's Comment
Written on: 01/10/2013
yep.they on rip off britian this week. dont pay with cash to any travel agent,always use a credit card