Appalling

AlphaRooms- www.alpharooms.com
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Zoey484's review of AlphaRooms- www.alpharooms.com

“Appalling ”

★☆☆☆☆

written by Zoey484 on 25/11/2016

Booked two rooms with Alpha Rooms as have before with no problems. However, booked for Benidorm ifor October 16 for 7 people back in April and paid at time of booking, received payment confirmation email. We get to Benidorm in October only to be told our room has been cancelled as we have not paid! We had to fork out again for a room we had already paid for! We contacted Alpha on return to U.K. who promised refund. Now they are only willing to pay us back at today's rate of £20 each! Appalling as we forked out two lots of over £300! Needless to say, we will not be using them again!!!!

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