BUYER BEWARE!!!

BUYER BEWARE!!! Don't bother with this company. I normally don't write reviews, but am so PO'd after spending hours on hold and talking with supervisors, I decided to write a review.

I bought two tickets from them two days ago, saw just one of the tickets were referenced on the confirmation email and immediately went to the airline web site to confirm I had actually bought two tickets. Much to my surprise my name was listed twice with my husband's middle name. I immediately called them to make a change to his name and was told they would confirm when the change was made.

Imagine my surprise when I got an email 18 hours later trying to charge me $85.00 to make the change for a mistake made by THEIR computer system. I even emailed them immediately to make sure my change was in writing. I have spent hours and hours today on hold, waiting for calls from supervisors etc., etc. etc.

Buyer beware!!! I finally got a reissue from Delta who told me they could have made the change at no cost. Delta charged me $50 to make the change and took control of the ticket cancelling the other ticket. Airfast has lost my business forever and along with my 4 other people who were going book with them.