Very nice customer service

4.6 / 5
99.0% of users recommend this

NolaSchultz240's review of Agoda -


“Very nice customer service”

Written on: 14/06/2014 by NolaSchultz240 (1 review written)

I have been using Agoda to book hotels for long. Recently, there is a credit card promotion for booking hotels at Agoda. And when I was trying to make the booking, I forgot to use the link offered by my credit company. I just realized that I didn't get the discount until I confirmed the booking. Then I called the customer service hotel and told them the issue. They helped to cancel my booking and waived the handling charge. I really appreciate their help and prompt action. I will definitely use Agoda again.

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