Strange procedures - would not use

★★★★☆
4.0
83.0% of users recommend this

Sarahsgirls's review of A1 Travel www.a1travel.com

“Strange procedures - would not use”

★☆☆☆☆

written by Sarahsgirls on 10/04/2013

A friend recommended tA1 and had no trouble, but they seemed very unprofessional to me. The flights changed but they didn't think to update the transfer times. Also they booked the holiday in their own name and so it was impossible for me to book into the airline to print our boarding passes. The very rude lady on the phone insisted I ring back to give my passport details so at she could check me in. What? Why? My queries were dealt with in a very off-hand manner and basically I wouldn't use them again and definitely wouldn't recommend them. Having said that the accommodation was fine.

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