Avoid this company

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Red Spotted Hanky www.redspottedhanky.com
★☆☆☆☆
1.4
From 43 reviews
12.0% of users recommend this

  • Reliability

  • Cleanliness

  • Value For Money

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mpHaynes340's review of Red Spotted Hanky www.redspottedhanky.com

“Avoid this company”

★☆☆☆☆

written by mpHaynes340 on 27/09/2014

I bought a ticket, then needed to change the date by 1 day, which I couldn't, so I had to buy a new ticket, then was promised a refund. The refund process is very hard to fathom, but appeared to be working, so I left it, then wondered why I'd not got any money back. When I phoned them, I was told that I had needed to write in to them with the ticket in order to get the refund - absolute rubbish for an online company - and I'm now down £150.
Don't use this company, I found the website to be unintuitive, and the help non-existent.

  • Train

    Bus / Train

  • Value For Money

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