Very uncaring

On the 26th of February of this year ear my partner and myself will meant to catch I reply some bus service at 21:49 from Layton Blackpool going to Preston so then we can catch the the replacement bus service from Preston going to Manchester Piccadilly as we have a flight to catch from Manchester airport at 7:50am on the 27th of February at 9:49 it showed that the service was still on time, however it's still not arrived I don't phoned up northern to find out out that is been taken off service, I explained to them that we had to get to Manchester could we have the flights and I told we had them make her own way they basically did not care, I was looking after have a friend coming from Manchester to Blackpool to come and pick us up and take us to the airport because I wasn't prepared to pay over £150 for a taxi, I paid my friend £100, I complain to northern, no mind I've also paid for tickets as well well I was offered £26 compensation, as I didn't have receipt or proof but I paid to get to Manchester, no when you're hardly stressed out and all you thinking about you getting to your destination so you don't miss your flight you're not thinking about getting receipts, because northern don't care about things like that northern don't care about the customer my voice to anybody now make sure you get receipts if this ever happens to you because northern will not pay out they would let you lose money, because it's not their problem