a summer day out ..or nightmare experience?

I got FCC trains on the 7 august to go to Lewes via H Heath...4 coaches each time. Standing room only each journey though this was not in the rush hour, hot, smelly. Horrible-just horrible.

I have read some of these reviews & my heart goes out to people who have to use this terrible train company every day. How oh how do they get away with it..comparable standards in retail or hospitality would mean a defunct business....but they know their customers are trapped..it's exploitation of the very worst kind.

The Southern trains I got on/off at H. Heath were a pleasure..spacious, cool, airy...the contrast was like moving from a wealthy country that has a decent train service that expresses respect for people to a struggling two-bit dump with failing infrastructure & where human well-being & comfort is not important...ghastly.

FCC managers should not be sleeping at night...who would want to waste their professional life being associated with running such a fiasco?