First class farce

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AngieAv's review of Cross Country Trains

★☆☆☆☆

“First class farce ”

Written on: 27/10/2017 by AngieAv (1 review written)

I purchased first class tickets to and from edinburgh as a birthday treat for my partner we went to edinburgh by virgin trains .... Brilliant service, Food really good and selection of food and drink excellent. So imagine our disappointment when we got on the crosscountry train to return home .... Creaky, rattling constantly, very dated carriage and food selection for lunch was crisps, biscuits, fruitcake or scone their SELECTION of sandwiches consisted of one, mozzarella and pesto ...... No other choice however i could PURCHASE a different kind .....why when ive already paid for a first class service would i do that ....they really could learn a lot from virgin trains about customer service - wont EVER be using them again i could have saved the money and gone coach class.

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