Poor service

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Granny51's review of Cross Country Trains

★☆☆☆☆

“Poor service”

Written on: 17/10/2017 by Granny51 (1 review written)

I bought tickets online for travel on the same day. At the time of purchase I was not warned that it would take an hour for the tickets to be emailed. Only once purchase was completed was I informed of this, leaving insufficient time to get to train station. Having complained to crosscountry I am told this was my fault for not purchasing earlier.
All other travel companies I've used(BA, National Express) have issued instantly

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    Bus / Train

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