K & T Heating - www.ktheating.co.uk

Called over 12 hours ago they just rang and left a message to say engineer outside.Supposed to be AM appointment.I’m also vulnerable I was not gonna stay in my freezing home to get ill ????????????????????????????

They should have their license pulled.

The woman on message said it’s a 24hr appointment just covering their back as normally they don’t show up at all.

Ridiculous service left a vulnerable person without heating or hot water with no apology or reason

Came to our house caused so much mayhem loads of damage to my property holes cut in upstairs floor boards big enough to fall down not cut on joists left open husband foot went through floor boards caused leak in bedroom due to putting chemical flush through radiators builder messed up floorboards left to get timber then did not return saying we were abusive to him complete lie minutes earlier we were sitting chatting having coffee with him

Taken over 2 years to rectify problem with heating and radiator

I've been dealing with this company through housing association and I could not make it up..6 visits they have had to my property and and I've heard every blag you could here.I myself was a sub contractor on another trade and you can't blag me me as I've heard them all before.sitting in my airing cupboard pretending to fix the problem whilst I caught him sitting looking at a YouTube film on his film,then said I'm just off for a spot of lunch for an hour.This is all a blag to consume time so that they book the job in as taking a whole day when it most likely can take up to 3 hours max.Then they can go home with a full days pay.Not being funny but most contractors for housing associations do this every day and the company's that supply these contractors charge a housing association double of what the cotractor gets paid...ALL CORRUPT AND HAS BEEN FOR YEARS

I have no heating K&t heating engineer come to fix my boiler. Turned up did nothing left and told his company Job was complete. It's very hard to complain and to hold them accountable. They clearly have no standard's and don't care how they treat people.

Milton the engineer was on time professional and respectful

Milon did our gas safety check today he was very efficient and polite, k & t heating need more people like this young man in the company

Absolutely disgusting, non caring, messy unprofessional and unreliable. I had a new boiler and radiators installed by one man that was a sub who was in my property from 8.30am till 10pm. I have two children and this man has caused nothing but mayhem. The next day my bedroom radiator leaking through the ceiling, my living room radiator flooded the room basically all radiators leaking and to top it off a massive gas leak that was confirmed by SGN. This man that was in my family home couldn’t be bothered to tighten the union joint properly with a wrench so he caused a massive gas leak. No one came until past 1pm thank goodness for SGN turning up before hand. The gas leak was first spotted by the electrician that came to install the thermostat etc and we had to evacuate the property because of it. I had a phone call from K&T heating and it was very disturbing and vile with the way I was being accused of the gas leak and they had no blame on themselves. I presume this is because they were told gas safe were now involved and they were desperate to pass blame and not step up and admit they were at fault. K&T heating even tried to send the same man that caused the gas leak and flood to come and rectify his mistake but I told him to leave and he is not allowed to do anything as he’s done enough. I have had many problems with K&T heating but this is by far the worst. They put me and my family in danger and didn’t have a care in the world about it it’s truly disgusting behaviour. They are carless non caring and treat peoples home like dirt. Gas safe are dealing with this.

I’ve had a radiator leak for 6 weeks I’ve notified k&t heating for assistance as they are the sub contractor for poplar harca, I asked for a morning appointment as I have a child and had to arrange childcare as I expect works to be carried out. They attended at 8:15 when I asked for after 9am I called back 8:18 as I missed a call and was told he will come back, only to be told again to reschedule like I haven’t got commitments myself. This company is a complete joke if you can avoid them and their rude advisors whom don’t like connecting customers to management due the fact they’re acting inappropriately to stakeholders.

Had an appointment booked for today 7th March 1- 5pm for my annual gas check. I rushed home for 12. By 4pm no one had been so I phoned them up. The lady said they will come by 5pm. 5.20pm I phone again as no one came. She said on the paperwork it says no answer and your phone turned off. So I said well I've been home since 12 and no one has been here. I also said I don't turn my phone off so that's untrue. She said that's what the paperwork says. She said i can rebook for tomorrow or in the week I said no. Why wait in when they don't turn up! I said well they were wrong and I slammed the phone down.