written by on 29/07/2014
I wanted to buy a bike for my daughter and the sales assistant disallowed me from letting my daughter check if the bike was her size. He was impolite and impertinent. I said 'how can I buy the bike without checking if the bike is my daughters size'. His reply was you are free to buy from elsewhere. I could not digest that I was being spoken to in such a rude and disgraceful manner. I shall never never enter a Smyth store again. The name on the badge of the sales assistant was Ritesh. My daughter spent most of the afternoon crying. I urge nobody go to the Slough Smyth store.
Smyths_Toys_Superstores's Comment
Written on: 24/09/2014
Dear Customer
Thank you for your review.
We are very sorry to hear of this. If possible please contact our Customer Care Dept.
Regards
Customer Services Dept
Smyths Toys Superstores