Early xmas shopping

Smyths Toys - www.smythstoys.com
★★☆☆☆
1.9
22.0% of users recommend this
  • Quality of service

  • Layout of shop

  • Value For Money

KevinGouldstone's review of Smyths Toys - www.smythstoys.com

“Early xmas shopping”

★☆☆☆☆

written by KevinGouldstone on 03/01/2018

Don’t purchase Xmas gifts early as you will not get a refund due to the 28day return policy.
I purchased gifts of which 1 led to being faulty. After being made feel like an idiot by 3 young staff members whom have no customer care experience I was advised that I was out of the 28 day return policy and had to accept a gift card for £99.99.
Not the staffs fault but had to stand for 20minutes until they all agreed that the gift was faulty. HELLO I wouldn’t be standing here if it worked.
I would advise to choose carefully if at all shopping at smyths toys. I certainly won’t be other than the forced gift card.

  • linwood

    Branch Visited

  • 99.99

    Goods purchased & cost

  • Quality of service

  • Layout of shop

  • Value For Money

Was this review helpful? 0 0