written by Ronany1959 on 04/09/2016
Your staff are the face of Oakwood whilst I would not expect the enthusiasm of the USA the miserable inefficient off handedness of your staff was so bad it became a point of exasperated laughter amongst visitors. I am Welsh and have always thought we were a chatty friendly nation but this gene has passed your staff by. More training required on how to deal with the public please would make the day more pleasurable. Also a little more attention to cleanliness of the overall site needed whoever thought to give balls of fish food to people on the boating lake did not take into account that there would then be lots of said balls floating in the water. Clean them up for pity sake. We payed over£70 to come in make us feel it was with it.
Adelecardiff's Comment
Written on: 16/04/2017
I concur. Unfortunately customer service is pretty abysmal in most places in the UK and Oakwood Park is no different.
People at most places in the UK can't be bothered to help customers and just want to go home to fiddle with their mobiles on their sofa and watch Britain's Got Talent :-( It's why productivity in the UK is far, FAR behind other nations.