An amazing tour director

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Crawforduv445's review of Premium Tours -


“An amazing tour director”

Written on: 09/10/2016 by Crawforduv445 (1 review written)

The staff member who lead our day trip to Paris was superb! We were in crisis mode at the Gare du Nord for the return to London on Eurostar. She took charge like a yeoman once we learned that there was not only a human crisis on the rail and an outage in the Chunnel. She gathered us, rebooked us for the next morning, booked hotel rooms when none were to be found during Paris Fashion Week when Eurostar advised us to make overnight arrangements, then when the incidents were handled on the rail service, rebooked us back on the train, made sure we all had seats, and when we arrived back in London (only 2 hours late), made sure we got to taxis or the Tube. She was superb -- and all this with her being very pregnant. I would book with Premium Tours again without hesitation!

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