Dualit Don't Honour Warranty

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Dualit 4 Slice
★★☆☆☆
2.2
26.0% of users recommend this
  • Ease of Use

  • Durability

  • Style

  • Service & Support

  • Value For Money

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Guest's review of Dualit 4 Slice

“Dualit Don't Honour Warranty”

★☆☆☆☆

written by on 18/03/2013

Dualit DO NOT honour the warranty on their products. Incredibly poor customer service. They diagnosed a problem when product stopped working at 6 months old over the phone and told us we would have to pay repair fee's.

  • 1 - 6 months

    Owned Product For:

  • Ease of Use

  • Durability

  • Style

  • Service & Support

  • Value For Money

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Burnttoast's Comment

Written on: 27/06/2013

I had the same issue. See my story at dualit.wordpress.com They told me to stand by to unplug when the timer jams! This toaster is a fire hazard.

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