written by on 18/03/2013
Dualit DO NOT honour the warranty on their products. Incredibly poor customer service. They diagnosed a problem when product stopped working at 6 months old over the phone and told us we would have to pay repair fee's.
Written on: 27/06/2013
I had the same issue. See my story at dualit.wordpress.com They told me to stand by to unplug when the timer jams! This toaster is a fire hazard.
Date added: 26th March 2015
Date added: 16th November 2012
Date added: 22nd August 2012
Date added: 11th May 2012
Date added: 11th January 2012
Burnttoast's Comment
Written on: 27/06/2013
I had the same issue. See my story at dualit.wordpress.com They told me to stand by to unplug when the timer jams! This toaster is a fire hazard.