Dominos Pizza Review

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★★☆☆☆
2.1 / 5
27% of users recommend this
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  • Quality of service

  • Quality of food

  • Value For Money

Jut911's review of Dominos Pizza

★☆☆☆☆

“Ordered and paid online at 7pm, deliver ASAP. Watched...”

Written on: 09/03/2018 by Jut911 (1 review written)

Ordered and paid online at 7pm, deliver ASAP. Watched their online tracker and it says out for delivery. I live 5 minutes from the store. At 8pm I call to say is there a problem your tracker said it was out for delivery 30 minutes ago, no, no problem it’s on it’s way to you
I then call 30 minutes later, no order ! It’s on it’s way
I say don’t bother just refund me I’ll go elsewhere
I get told no problem refund will take 5 days not including weekends
I ask to speak to the manager, I get he’s to busy I say I’ll wait, 15 minutes of being on hold then they just put the phone down on me
So it’s now 3 hours later, no order, no refund, and the store won’t speak to me

I can only describe it as they have taken my money, I have no other explanation.

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