my new drill is not working can you help me and let me know where i can send it back to to get a new drill or a refund.

you can buy a lot of this stuff on the internet far cheaper for people who don,t have internet it costs £10 before you even buy anything very overstated on prices i bought an toothbrush they say was worth 25 quid on the internet £5 and free postage overall thy tried to sell at a fiver then 10 quid p and o i think not cheaper shopping eleswere

I ordered a insulated trolley after watching it in bid TV and this was my first purchase thru bid tv. I was charged around 15 pounds for the product including the delivery charges. After 2 weeks of non delivery , I contacted the customer support and they told me they will investigate . I was send a document to sign and send via post. To my surprise after 27 days , I found a parcel in my front garden and it was the product . It seems like The parcel guys simply threw it in my garden and rushed away . I called up the customer service again and told them about it and said I don't need this anymore as it was delivered (rather I would say thrown into my garden) and it was 27 days. I returned the product back . They paid me just the cost of the product and did not pay the delivery charge which I paid (almost 8 pounds) despite doing a bad untimely delivery . I got a similair product from croydon for 10 pounds and I use it now . Well I would suggest anyone looking to buy from bid shopping to be watchful that you may find products at a cheaper price in high streets which you can feel before you buy. They also do not return the delivery charges which I feel is quite high. Customer Service - Bad Delivery service - Poor Overall price - Not worth considering my painstaking experience.

Having purchased a Yarvik 10.1 Tablet for my son,and having purchased due to the fact the presenter stated time and time again it comes with 'peace of mind as it has a 2 year Warranty' only to find that this is no longer the case having purchased it for xmas Dec 2012. The Tablet concerned has failed to re-charge properly, overheats,and frezes up for days making it usless which has upset and distressed my Autistic son. I have contacted Bid Tv customer service whom stated it was only one year and then in the next breath it was an extended warranty I paid for ? They have been given over 90 hours only to come back with customer service email, and Oh ' they have no number for Head Office'. I have reported to the ASA for misrepresntation and Misleading sales regarding this Tablet, and seek to pursue legal action New tablets being brought this yera from Yarvik go straight back to Yarvik and have a 2 year warranty ( suprise suuprise?)

I bought a jumper called the Twist Yarn Jumper Multi Coloured with sequins in pink and it has just come, im so disappointed, the finish is terrible, the end of the wool on the neckline is sticking out about half an inch so I tried to push it through and it had not even been tied in a knot so started unravelling, I had to sew that then the wool on both sides of the neck had wool sticking up where it had been finished so tried to sew it down inside of the jumper, side seam has started to unravel so had to sew that up, its too expensive to send back as you don't get your p&p back, wont be buying from again and wish I could get my card details removed. When I ordered a customer service operator kept trying to sell me more items and I kept saying no thank you but they went on and I had to wait because my order was still being processed. Could get much better quality in the high street.

bought deep fatfryer in september faulty so told to send back,sent back at a cost of £12.92 told this would be refunded 7 weeks not a penny returned to my account

In 2001 I bought a gold chain which I gave to my now late mother. It came back into my possession with the invoice and an estimate for insurance purposes of £600.I took the item to a gold dealer who stated that it was gold-plated and worthless. The original price of the item was £181. I would avoid this company and I will not do business with them again.

Phoned customer services today regarding a delivery. I was told that they tried but no one in, i told them i was in all day,if they called why was their no card left to let me know.I asked them to refund my money still not sure when this would happen.Customer service said it will be returned to depot,i said why not rediliver then they said oh we cant do that but they stiil have my money, this was a birthday present,thank you bid tv.do not use this site they don't answer e-mails or phone calls. Customer services what a load of rubbish.

On the 10th October Bid were giving £10 credit for items purchased between 15.00 & 17.03 and again from 17.30 & 18.33. I purchased a Mandarin Weekend Bag Item Ref 000092193908 @ 17.44 (according to BT info on bill). This credit could be applied to our account between 07.45 20th October and 01.30 21st October. On 20th October I ordered a betty boop Sparkling Lamp and did not enter my pin,so an hour or so I got a call back and I tried to trigger the credit I had on my account...I have e-mailed them and using their parrot fashion way of fending off customers no credit can be found.I have e-mailed them once again. Recently I purchased a set of two ceramic pans which were promoted on Deal of the Day as being able to be used without oil.....When the pans arrived the instructions clearly stated "do not dry fry" I spoke to the importer who said this was correct and Bid Tv had clearly miss led (or lied) and I should return them for a refund .Which I got including return postage....

I ADVISE people NOT TO BUY anything of any of these channels it's the biggest load of rubbish I've ever seen the presenters talk a load of they say anything so u will buy there they should be ashamed of themselves trying to sell u this ru there misleading people into thinking there selling u quality there nothing but a load of taking people's hard earned money .for there had to remove some some words because they don't like the truth

i would like to contact bid up on channel virgin 745 to know how to retun af fauty item , can eny one give the contact no ,pleas. it is a yarvick luna 7c

i ordered a number of items when the credit thing was on like order this and get 10 or 20 pounds back to spend on something else only when i prdered the things it said to new and existing customers i am an existing customer so i qualified so when i ordered something else they said i didnt have the credit and they will see what was going on and would contact me back only they didnt so i phoned them again and they say im not eligable they dont have a clue what they are talking about as one said you will get it next week and the other said tomorrow but now i wont get it never ever shop with them cause i certainly wont be again!

They were selling Elizabeth grant collagen diamond for £24.99 on the net you can purchase this for £22.99 and the red shoe perfume is £11 on the net double that price on bid , don't be ripped off look on net before you purchase anything.

Bid Tv keep on calling my house after i've cancelled a order...

i bought a samson phone on the 26th december 2012 bid tv said it had been dispatched on 28th december i paid £62.98 including p7p i still have not received it yet i phoned on the 8th january 2013 i was told a form would be sent to claim a refund not received that either.i sent a email came back failed not monitored. said they would try and track it.have not heard anything back from there either i wrote to bid tv sent letter 14th january waiting to get word back i just want the phone or a refund and reinbursted for my expenses mrs s a davison not a happy customer so stressed

Purchased a yonanas ice cream maker before Christmas from bid TV. As it was being offered at 2 easy payment I took up the offer. On speaking to the ordering point in India I was told It was not on easy payments, when it was clearly being advertised on TV at that very moment and has been for several weeks before. Customer services said that they would honour this method. On trying to send it back I discovered that BID TV took the full amount out of my account. I have now been complaining for 4 weeks about their methods of trading. You cant get in touch by email or direct phone in UK. Customers services in India very poor. Trading standards don't care about the methods used. I have now spent about £50 on calls at £1.53 per minute to customer services abroad. What a nightmare company this is. I have now sent a letter with a covering certificate of posting with my intention of taking legal action if monies for the phone calls are not returned and a reason for taking the full amount out. Personally I think that everyone that has had problems with BID TV should get together and sue.