Very poor customer service

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Home Bargains
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neilparker56's review of Home Bargains

“Very poor customer service”

★★☆☆☆

written by neilparker56 on 01/07/2019

Stood at the one checkout open in the Aberystwyth Store today with a queue of about six people, and a very slow checkout and watched as a group of at least five staff chatted by a freezer, and could clearly see what was happening. Eventually a young man wandered over to the till furthest away, and opened it up. He didn't say a word as he walked past, and we all had to work out what he was doing. Seriously poor perception of customer awareness.

  • Aberystwuyh

    Branch Visited

  • Quality of service

  • Layout of shop

  • Value For Money

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