written by MiffyK on 22/01/2015
I ordered a bottle of Louis Roederer and Veuve cliquot Demi sec before Christmas total of £72. I didn't receive this item despite it saying it was signed for by someone whose name I don't know. I tried ringing the company but the number had been disconnected so I emailed and was told I'd get a response within 2 days. Nothing received by New Year so I disputed the item through PayPal. They looked at it for 2 weeks then came back to me to say that as the item had been signed for there was no dispute. The courier was city link which went into administration over Christmas and the company doesn't give a damn that I paid for goods I didn't receive. The chances are that the item was either delivered to the wrong address (who is going to turn down a box saying champagne on the front) or it was 'misplaced', either way once the company had their money they weren't interested in non delivery of goods. DO NOT BUY FROM THESE PEOPLE.
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