written by on 24/07/2014
At the shelf service as only 2 assistant lanes were open, scanned my shopping entered I was using my own back swiped the brand match voucher then paid before I left the self service area I noticed it has not deducted the £3.00 voucher I spoke to an Assistant who advised me you had to use before you paid I told her I had swiped it, we then went to Customer Services who advised that as it was over £2.00 it should flag for an assistant which the till did not, so I have a further two days to redeem a £3.00 brand match voucher not impressed SAINSBURYS
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