written by Matthewthejournalist on 31/01/2016
Went to greggs in BURNLEY and the staff at the mall store was rude, had terrible manners and the customer service was appalling!! I tried to speak to the manager who was just as bad.. She didn't listen to my complaints and was not interested in resolving the issues I had regarding the food.
I also tried speaking to the assistant manager by asking for the area managers details and she too was rude, unhelpful and said that if I wanted to get the area managers details I would have to write to head office and that could take weeks for them to get back to me and said I had to leave the store.
The food was aweful, the staff unhelpful, rude and disrespectful and would never visit a greggs establishment again let alone recommend to a friend. Avoid this store at all costs!!!!!!
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