Bad service terrible customer care

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Greggs the Bakers
★★☆☆☆
2.0
25.0% of users recommend this
  • Quality of service

  • Layout of shop

  • Value For Money

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Matthewthejournalist's review of Greggs the Bakers

“Bad service terrible customer care”

★☆☆☆☆

written by Matthewthejournalist on 31/01/2016

Went to greggs in BURNLEY and the staff at the mall store was rude, had terrible manners and the customer service was appalling!! I tried to speak to the manager who was just as bad.. She didn't listen to my complaints and was not interested in resolving the issues I had regarding the food.

I also tried speaking to the assistant manager by asking for the area managers details and she too was rude, unhelpful and said that if I wanted to get the area managers details I would have to write to head office and that could take weeks for them to get back to me and said I had to leave the store.

The food was aweful, the staff unhelpful, rude and disrespectful and would never visit a greggs establishment again let alone recommend to a friend. Avoid this store at all costs!!!!!!

  • Burnley the mall branch opposite boots

    Branch Visited

  • Quality of service

  • Layout of shop

  • Value For Money

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