Avoid if you can!

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★★☆☆☆
1.7
24.0% of users recommend this

HeathSelf's review of Debenhams Wedding Service

“Avoid if you can!”

★☆☆☆☆

written by HeathSelf on 29/04/2014

Awful service from start to finish - well I say finish the saga continues on and on! A few of the particularly bad points: they showed purchased items as unpurchased so people bought the same gifts. Luckily they don't appear to have charged the initial buyers but some are unaware their chosen gifts were reallocated. They never sent a 'giftcard' to which all our giftvouchers are allocated to. They didn't deliver some of our gifts so we had to chase up only to find out they no longer do them - will they ever have told us?! Overall, really useless - please don't bother.

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