Plus500 - www.plus500.co.uk

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Plus500 - www.plus500.co.uk
★★★★☆
4.3
90.0% of users recommend this
Click here if this is your business
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Latest Reviews

“Customer service”

★☆☆☆☆

written by Gondolat on 05/06/2015

They told me they were reviewing my account. I asked how long would it take. They said it would take a few days (Three weeks ago) I have asked them 6 times since to just close my account and haven't got 1 reply. Rubbish company that hasn't the decency to talktalk to it's customers.

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Anzac20's Response to Gondolat's Review

Written on: 10/06/2015

Maybe you should read page 16 of the Sunday Times Business section (07.06.15) and try and get your money out as quickly as possible.


Best wishes
A

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“Very good thank you”

★★★★★

written by Lesly1968 on 30/07/2014

Clutter free interface for the trading platform Competitive low fixed spreads Easy withdrawal of profits Large number of tradable instruments Low minimum deposit required to open a trading account very easy to use platform I started using it only few days ago but practiced on demo for long time which is very good.Very easy and user friendly. Charts should be upgraded and must include mountain version. Must provide technical analysis and research and forecast for each stock.That is badly needed

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Gondolat's Comment

Written on: 05/06/2015

The told me they were reviewing my account and it would take a few days (Three weeks ago) I've sent them 6 emails in that time asking them to just close my account. They haven't the decency to reply to me. Worst customer service ever.

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Gondolat's Comment

Written on: 05/06/2015

But customer support is very very poor.

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“Great easy to use and understand with the tutorial and...”

★★★★★

written by bsSinclair396 on 28/07/2014

Great easy to use and understand with the tutorial and demo mode

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“A********************”

★★★★★

written by Gtadams101 on 27/07/2014

Next best thing to the internet! Next best thing to the internet! Next best thing to the internet! Next best thing to the internet! Next best thing to the internet! Next best thing to the internet! Next best thing to the internet! Next best thing to the internet! Next best thing to the internet! Next best thing to the internet! Next best thing to the internet! Next best thing to the internet! Next best thing to the internet! Next best thing to the internet! Next best thing to the internet! Next best thing to the internet! Next best thing to the internet! Next best thing to the internet! Next best thing to the internet! Next best thing to the internet! Next best thing to the internet! Next best thing to the internet! Next best thing to the internet! Next best thing to the internet! Next best thing to the internet! Next best thing to the internet! Next best thing to the internet! Next best thing to the internet! Next best thing to the internet! Next best thing to the internet! Next best thing to the internet!

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“great site”

★★★★★

written by Ashley1951 on 26/07/2014

good site very easy to use enjoyed trading I would tell all my family about the site great thing is you can learn without spending any money with the demo version

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Gondolat's Comment

Written on: 05/06/2015

Customer support is rubbish

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“Excellet Program”

★★★★★

written by Hutchisonij96 on 26/07/2014

Would highly recommend this program, with a free signup deposit what have you to lose.

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“Good but with slight flaws.”

★★★★☆

written by Humphrey1991 on 25/07/2014

Takes too long to actually buy the share when wanted. by the time you actually get the share the stock price has already risen and you slightly lose a small amount of money.

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Gondolat's Comment

Written on: 05/06/2015

Customer support is rubbish

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“Lite product with great mobile app”

★★★★☆

written by MatthiasWillis152 on 25/07/2014

the Plus500 product is lite and runs really well. the mobile app is easy to use, loads quickly and works well. the charting functions are limited but good enough till you get back to your desktop.

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“A really good Company with a lot of potential!”

★★★★★

written by MaciKelleher on 25/07/2014

I can see the potential of this website/company in making myself a nice profit. And even if I don't, it would be a good learning experience and I'm having a lot of fun.

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“Mostly excellent but some network restrictions”

★★★★☆

written by Chapmantg1965 on 23/07/2014

I'm generally very happy with Plus500. The only problem I've ever experienced is with running the application at work. This is entirely due to restrictions on the network, and not primarily the fault of Plus500. You have to allow certain TCP ports to the Internet in order to use the app, and if your network prevents that, then you are forced to use the web app, which isn't quite as good. Apart from that, customer service and the app itself have both been very good.

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“Large choice of instruments”

★★★★☆

written by RylandO'Hara246 on 22/07/2014

I like the variety of instruments and leverages available, which should suit most investors' needs. The GUI is uncluttered, and gives all the essential information. Personally, I would like it more if the list of instruments had configurable fields, e.g. expiry dates, leverage etc. As an EOD trader, trading mainly the major indexes, I haven't noticed any significant slippage. However, I had to adapt my trading style due to the lack of volume data relating to the underlining instrument, and of technical indicators that make use of that, and I feel this is quite a drawback for me.

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“Nice backend. That's the only nice thing.”

★★☆☆☆

written by Keating428 on 19/07/2014

I don't find the front-end user friendly at all (all platforms). It's very easy to commit mistakes at different steps: - The default values when you open a transaction doesn't make sense at all. - Opening an order can be easily mislead to an actual transaction. - The demo account can be confused with the real account. Both have the same theme. - The profile interface... oops, there aren't profiles. Just a list of favorites. That's very poor. - The positive: The backend works very stable. However, I find the limits to allow auto-closing from the current quote too wide. In summary, I'm testing other platforms and strongly considering to migrate. I found unfair to adjust the short/buy difference (the commission) when other platform did a cheaper offer. This commission was very high. Now, it's still high, but plus500 was rather in the position of increase it as oppose to promote trading.

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“GREAT SERVICE,EASY TO USE,WOULD RECOMMEND...”

★★★★★

written by 43Kirby on 19/07/2014

GREAT SERVICE,EASY TO USE,WOULD RECOMMEND HIGHLY. PARTICULARLY LIKE THE STOPS FACILITY,SO CAN CONTROL PROFITS AND LIMIT LOSSES.

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“Great”

★★★★★

written by Crowleyqi211 on 19/07/2014

Many asset classes to choose,reasonable spreads,simple platform. Very good customer service,reliable staff!!!Excellent for beginners. A way out for independent sustainable profits Thank you very much!!!:)

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“Plus500 -demo mode excellent...”

★★★★☆

written by Ainsley272 on 18/07/2014

Personally I began using Plus500 software as a tool to help me teach myself (under guidance) how to trade successfully, and to this end the software is superb; helpful, intuitive and easy to use, and with the superb addition of a 'demo mode', I found myself learning quicker than I had ever anticipated. However, once I finally built the confidence to begin to trade using my own money, I was blocked from doing so due to 'lack of experience'. Whilst this could potentially be a useful feature, other software doesn't restrict this much and doesn't prevent me from trading using my own money. I'm not sure if this is standard procedure or regulation, but it's inconvenienced me quite a bit, since, as I said, the software and system itself is incredibly good, and easy-to-use. Despite this setback, I've given Plus500 four stars because of the simplicity and ease of use associated with the design and interface, and the inclusion of the 'demo mode', which has helped me no end.

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“Only been using this for a few days, after getting the...”

★★★★☆

written by 273MacGregor on 18/07/2014

Only been using this for a few days, after getting the hang of things it's proven easy and fun to use.

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“Better than I expected”

★★★★☆

written by 135Morrison on 18/07/2014

Being a beginner plus500 is a very simple and easy to use system that anyone can use. I like the addition that it allows for some chart analysis options such as Bollinger bands, Ema and etc. I would definitely recommend this to a friend it has been an excellent service to learn about the market.

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“excellent”

★★★★★

written by Foster408 on 17/07/2014

Everything about plus500 is okay with me, they also respond to customers enquire on time, their staff got good communication skills

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“Practical useful convinient profitable”

★★★★★

written by Matthewsyd225 on 16/07/2014

Love the programe,I did recomanded to my friends and I can only say I love how it combines all the curent markets you get an extra 20 pouds at the begining and it helps you to understand exactly how the programe works while making money if you know what market you are investing in.It is the tipe of program I was looking fore.

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“good”

★★★☆☆

written by on 16/07/2014

it could be more easy to get to news, more easy to get my popular stocks and options to thick if i wanna close some shares one time

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Asked by Gondolat on 5th June 2015 Report this content
I have asked Plus500 6 times over 3 weeks to close my account with immediate effect and the only answer I get back is a silly automated email. What should I do?

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Answers (1)
Report this content adatherton Written on: 10/06/2015
They are working through thousands of accounts to check ID properly. I got mine okayed today after 3-4 weeks. Don't worry, your money is safe, just keep trying.
Asked by Vafa on 29th June 2014 Report this content
where can I get information about commisions and fees such as inactivity, annual or any other fees??

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Answers (2)
Report this content squawk Written on: 30/06/2014
I believe there are no commissions or fees. They make their money on the spread. If you go to the website, look at the Help section (top bar), you will see a Fees entry there.
Report this content adatherton Written on: 30/06/2014
They don't have fees, they have spreads. Sell price is always slightly lower than buy price, and a bit more than the underlying market bid/ask gap. There are no inactivity fees. Note Plus500 define themselves as CFD not Spreadbet, so you would pay CGT on gains. Whichever provider you choose, do use CFD/Spreadbetting rather than actually share buying. Much easier. If you want ultra-micro-cap AIM, use spreadex.com or ETXCapital
Asked by brams2n on 26th February 2014 Report this content
Can I use their site if I live in France? Or do I have to use the French site?

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Answers (3)
Report this content morhef Written on: 27/02/2014
Yes, you should just enter UK's url. Hope I helped :)
Report this content Indranil Written on: 27/02/2014
Surely you can. This is on WWW therefore can be access from anywhere as long as you use the correct domain as presumably they may have different domains under the same name for different countries. Once you have created and validated your account you can access that account from the farthest corner of the Earth even on mobile device. Its good with CFD trading and very safe with your money. The best thing is they shall use their money until your own money that you electronically transferred to your account is credited... Good luck..Indranil
Report this content adatherton Written on: 03/03/2014
Yes just enter the UK URL. Same for almost any site (except TV stuff, where it won't let you see it abroad). BTW to watch BBC abroad use filmon.
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